EDIFACT CTA segment: contact information.

The CTA segment names a contact person or department associated with the preceding NAD party. The qualifier indicates the role: OC=order contact, IC=information contact, PD=purchasing contact. The contact name appears in element 2 sub-element 2. Followed by COM segments for phone and email.

Tag: CTA
Full name: Contact
Part of the message: Parties
Data elements: 2

A CTA segment, explained

Hover any part of the segment to see what it is. Open What your system receives to see the JSON or XML CleanEDI delivers.

CTA+OC+:Jane Smith'
CTAContact
Order contact: Jane Smith.
CTA
Contact
OC
Order contact (contact function)
1 Contact function OCOrder contact
2.2 Contact: Name Jane Smith
```
{
  "contacts": [
    {
      "role": "orderContact",
      "name": "Jane Smith"
    }
  ]
}
```
Example shape. In production the field names and structure follow your own API contract.

CTA structure

Elements are separated by + and their parts by :. Positions match the explainer, so 2.3 is the third part of the second element.

Position	Element	Parts
1	Contact function	1.1 Code
2	Contact	2.1 ID, 2.2 Name

Contact function (1.1)

Code	Meaning
`IC`	Information contact
`OC`	Order contact
`PD`	Purchasing contact
`DL`	Delivery contact
`AD`	Accounts contact

Common EANCOM and UN/EDIFACT values. Your trading partner's implementation guide is the final word on which codes they send.

Questions

CTA segment FAQ

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Explain my message

What is the CTA segment in EDIFACT?

CTA is the Contact Information segment. The CTA segment names a contact person or department associated with the preceding NAD party. The qualifier indicates the role: OC=order contact, IC=information contact, PD=purchasing contact. The contact name appears in element 2 sub-element 2. Followed by COM segments for phone and email.

What are the common CTA contact function codes?

IC means information contact; OC means order contact; PD means purchasing contact; DL means delivery contact; AD means accounts contact.

Where does CTA appear in an EDIFACT message?

CTA belongs to the parties part of a message, alongside NAD, LOC, COM.

How do I read a CTA segment in my own message?

Paste the message into the free CleanEDI explainer. It breaks every CTA segment into its elements, translates the codes and shows the JSON and XML your system would receive. Nothing you paste leaves your browser.

1	Contact function	`OC`Order contact
2.2	Contact: Name	`Jane Smith`